Workflow Management in E-commerce

    The ecommerce industry is on its rise. According to Statista, it was worth $3.535 billion at the end of 2019. Moreover, there’s no sign of growth slowing in the coming years. And for that reason more and more companies reach for workflow management in e-commerce.

    In a growing sector, firms have loads of prospects for expansion. By taking a closer look at its processes, an ecommerce company can get a more substantial piece of the market. Workflow automation definitely is a great option for a firm to boost their efficiency.

What Is Workflow Automation?

    Workflow automation is a way for businesses to streamline their processes. This software is a management system which aims at improving a company’s overall performance. Through optimisation of important business processes and appropriate management. Basically, it automates part of the processes, whiсh increases efficiency, and eliminates human errors in these processes. In ecommerce industry it can be especially helpful. It helps to get rid of inventory, order processes, deliveries and more, by simply automating it.

We prepared a list of benefits that Wayslo workflow management in e-commerce brought to our client.

1. Productivity

    Automation tools don’t get rid of human employees, in fact it gives them an opportunity to be x3 more productive. When you automate simple tasks, like extracting information from one source and putting into the other, workers can concentrate on more valuable tasks. They would handle processes that requires intelligence and human interaction. Since we are talking about e-commerce, workers can give more attention to interaction with customers. For those reasons, overall productivity will be on the rise. And that is what our client got.

2. Efficiency

    Higher productivity rapidly leads to higher efficiency. Most of ecommerce processes are repetitive and monotonous. It means that if a human must do them, it will take a lot of time, and don’t forget human errors.  Order organization, for instance. That part requires a lot of data entry.  Our client was handling all of the data manipulations manually and there was a load of complications.  Luckily now, order management software automates the entire process.

3. Data and task accuracy

    As mentioned above, in ecommerce, tons of data get generated. Customer information and order details are just 2 examples. To keep everything in order our client keeps information on different platforms. It gave him struggles since data had to be extracted and shared by hand. And for that reason, lots of occasional mistakes appeared. Usually it can be quickly fixed. But sometimes those errors would lead to wrong stock record or worse. With the help of workflow, it doesn’t happen anymore.

An investment in Workflow Software is an investment in the better future for your company.

    If your organization is interested in the way we operate and bring these benefits at Wayslo. Please don’t hesitate to contact our customer service.